ABSTRACT
Pope reviews Virtual Services in the Health Sciences Library: A Handbook edited by Amanda R. Scull.
ABSTRACT
Objective: The study purpose was to understand how early months of the COVID-19 pandemic altered interlibrary loan (ILL) and document delivery (DD) in North American health science libraries (HSLs), specifically the decision-making and workflow adjustments associated with accessing their own collections and obtaining content not available via ILL. Methods: Researchers distributed an online 26-question survey through 24 health science library email lists from January 6-February 7, 2021. Respondents reported their library's ILL and DD activities from March-August 2020, including ILL/DD usage and policies, collection access, decision-making, and workflow adjustments. In addition to calculating frequencies, cross-tabulation and statistical tests were performed to test a priori potential associations. Two researchers independently and thematically analyzed responses to the 2 open-ended questions and reached consensus on themes. Results: Hospital libraries represented 52% (n=226/431) of respondents, along with 42% academic (n=179) and 6% (n=26) multi-type or other special. Only 1% (n=5) closed completely with no remote services, but many, 45% (n=194), ceased ILL of print materials. More than half (n=246/423; 58%) agreed that ILL requests likely to be filled from print remained unfilled more than is typical. Open-ended questions yielded 5 themes on ILL/DD staffing, setup, and systems; 6 on impacts for libraries and library users. Conclusion: Lack of communication regarding collection availability and staffing resulted in delayed or unfilled requests. Hospital and academic libraries made similar decisions about continuing services but reported different experiences in areas such as purchasing digital content. Hybrid ILL/DD workflows may continue for managing these services.
Subject(s)
COVID-19 , Libraries, Medical , Humans , Interlibrary Loans , Pandemics , North AmericaABSTRACT
The COVID-19 Pandemic has ostensibly affected the workability of libraries in all sectors, including health service libraries. The aim of this study is to analize the impact of this situation with a descriptive cross-sectional study carried out in specialized libraries of health sciences within public hospitals in Spain. Methodology: This study was carried out via an email questionnaire from june to november of 2020, comprising 35 items and it gathered data in reference to personnel, services and collections before and during phase 0 of the alarm state. Results: 137 libraries were identified and 100 were analyzed. During the phase 0 of the alarm state 72% remained closed and 76% of the staff combined working in person with working from home. The greatest demand was for research papers/documentation and bibliography searches, no change was experienced with regard to collections. More than half who have participated in collaborative work groups value it as very useful. According to the authors, while this situation has revealed that the librarians have had a great capacity to readapt, they conclude that it has also directly affected libraries with their temporary reconversion or in some cases their total closure. © 2022 CSIC. Este es un artículo de acceso abierto distribuido bajo los términos de la licencia de uso y distribución Creative Commons Reconocimiento 4.0 Internacional (CC BY 4.0).
ABSTRACT
When the COVID-19 pandemic arrived in the United States in early 2020, it caused an information explosion in the health science literature. Researchers wanted to share their results quickly, so they utilized sources that were not indexed in conventional databases. Hospital librarians stepped up to meet the information and public health challenges of the pandemic. They developed alternate strategies to provide services and resources remotely at a time when their physical libraries were closed to comply with the need for social distancing and compliance with public health recommendations.